Hi Joel,

I was wondering if you have ever seen a problem like I'm having on http://www.newwaveclassics.fm? If you look at the main page and the individual posts, you can see the number of comments shifted dramatically to the right of the comment bubble. I found your blog by searching on span.dsq-postid because that appears to hold the key to my display problem.

If I turn off Disqus it displays perfectly. There is something about the Disqus plugin that is adding additional padding and I have not been able to find the answer.

Any ideas?

Thanks,

Rich

Interesting Rich, I had a look in Chrome and IE8 and it looks like it's displaying fine for me. The number of comments is just to the right of the bubble, or it says View Comments on the single post page. That's how it's supposed to be isn't it, just next to the bubble like the date is next to the clock and the author name next to the other icon?
Is it a different browser you can see the problem on?

Thanks for the reply Joel. I was able to narrow it down with the help of a friend and added some CSS that fixed it. Thanks for looking. I would have replied back but I was working on another display problem.

Glad you got it sorted out!

Looks perfect. Thanks for sharing. Glad everything is now sorted out.

I have a similar issue but in my case the comment thread permalink at the top of the page is not showing the correct comment count. Here is an example post:
http://brian.se/telenor-lurade-mig-stal-mina-pe...

Any ideas of a solution?

I haven't seen that problem before Brian. I have changed some settings in Disqus too but I know it works fine in Thesis as I do use it for quite a few of my clients.
If you go into your Disqus settings, click Customize on the left and then the Appearance tab, under Comment Count link you should have a {num} (or {num} comments) in for Multiple Comments. Are those boxes set up correctly?

Thanks for your quick reply Joel.
Yes they're correct, I just translated the “comments” into Swedish, {num} is still there.

I contacted Disqus and they told me the following (which I don't really get):
On your page, at the top of all the posts it says “(x) KOMMENTARER AND (x) REAKTIONER” – which is the correct text. But at the bottom it will say “1 KOMMENTARER” which is the incorrect count. This only happens with certain WordPress themes which are written differently than they're supposed to. To fix this, you will have to go into your theme's code and remove the code which shows the comment count at the bottom of the post.

Very useful, thank you.

Strange, as I've used it in Thesis a lot and it has always been fine for me. Also the answer doesn't make much sense because at the top is the correct text but incorrect count and at the bottom is the correct count.
You could try removing that info from the byline and then using the Thesis Openhook plugin adding in <?php comments_number('0 KOMMENTARER', '1 KOMMENTARER', '% KOMMENTARER'); ?> somewhere and seeing if that displays the correct count. If so you can then position and style it the way you like.

Exactly.

That sounds like a plan, I'll try that.

Thank you so much for your time!

Brian – also try this: http://help.disqus.com/entries/102528-wordpress... the section on Comment Count on permalinks – if you go to Disqus in WordPress (under Comments) and then top right click Advanced Options, the option is there. Just fixed the same problem for another client.

Thank you so much! As it seems, this actually solved the problem. I thought this feature only was for dealing with the Disqus comment count – which was working fine – and not the WP/Thesis comment count.

Great, I think it's the order or including the javascript that makes the difference for whatever reason.

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I have seen such problem. I have changed some settings in Disqus too but I know it works fine in Thesis as I do use it for quite a few of my clients.

Thanks for letting me know!

this was a really good article. thanks for sharing the information.DISQUS allows the blogger to have greater control with comments.powerful and convenient

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Good luck.

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thanks for posting this, was really useful and interesting to me

Thnx mate, I needed this!

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This only happens with certain WordPress themes which are written differently than they're supposed to. To fix this, you will have to go into your theme's code and remove the code which shows the comment count at the bottom of the post….

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I don’t understand what the heck the point of this code in the plugin was at all.

If you look at the plugin code, it sets disqus_replace=all if it finds a valid DISQUS API key (which is part of setting up the plugin).

Then, later on it checks if disqus_replace==all and if so, always returns “View Comments” and breaks formatting of things like small comment count boxes like I have on http://www.androidpolice.com

What the heck is going on…

OK, I think I get what they’re trying to do (which is mark a certain area of the html as replaceable by JS with the proper comment count later). However, the fact that the “View Comments” text link is not configurable is just shocking, at this level of supposed maturity of DISQUS.

I’ll try pinging them about this thread, as what the plugin does is ridiculous.

It surprised me immensely to see the words hardcoded in there! It would be easy to replace with a variable and not break custom formatting of count counts, I agree. Thanks Artem.

you can see the number of comments shifted dramatically to the right of the comment bubble.This only happens with certain WordPress themes which are written differently than they’re supposed to. To fix this, you will have to go into your theme’s code and remove the code which shows the comment count at the bottom of the post.