Which of the following two scenarios best describe you? 1) I have an awesome bunch of friends, they are really supportive in everything I do. When I am down they pick me up and encourage me, when I am up they congratulate and celebrate with me, when I need advice they question and challenge me… Continue Reading
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Category Archives: Business
The Planning Trap – Part 2 of 2
Part 1 of the planning trap covered why it is essential to plan, why taking a day out to focus on planning is important, what looking backwards before looking forwards can do for you and why it is great to start with a big goal. Dividing a big goal into manageable chunks Once you have… Continue Reading
The Planning Trap – Part 1 of 2
Ever heard the phrase ‘if you fail to plan you plan to fail’? That is one of many clichés that people use when describing the importance of planning in business. Planning is the most logical and forward thinking activity anyone in business, whether an owner or employee, can do to achieve success, however it is… Continue Reading
How To Develop A Referral-Based Business
Any of you who have had a look around my site may have noticed that I am fortunate enough to have a lot of work on at the moment. I currently work with a number of awesome clients who are keeping me busy, and almost all of these projects have originated from recommendations from previous… Continue Reading
De-cluttering Your Business
If you’ve ever been exposed to any sort of life coaching, then you’ll know that de-cluttering is the order of the day for people that want to make more time for themselves, achieve their ambitions and get enough space to relax. However, how often do we apply the principles of de-cluttering to our work lives?… Continue Reading
Why Everyone Should Have A Business Mentor
How’s your business going? Are you really happy with it, or are you always wondering if there could be a little more you could do, to maximise effectiveness and enhance the time you spend on it? As bloggers, there is always something new to learn, and new software, platforms and ideas coming along that we… Continue Reading
Going The Extra Mile – How To Give Your Readers Outstanding Customer Service
I love it when I see or receive an example of awesome customer service, just as much as I really dislike being on the receiving end of bad customer service. Today, I was lucky enough to come across a great example of someone willing to go the extra mile just to make their customer happy…. Continue Reading
How Much Does An Email Subscriber Cost You?
I was speaking to a client the other week when an interesting topic came up regarding people signing up to your email list for free. Email subscribers aren’t free. If, for the moment, we ignore the cost of a newsletter email service like AWeber, Constant Contact, MailChimp etc, then how much can a subscriber possibly… Continue Reading
The Art of Terrible Customer Service
Last week I experienced the worst customer service I think I have ever had. It was worse as I received it from a source I trusted and didn’t expect it from. I’m not the perfect client and never claim to be. I have high standards of myself and expect the same of other people and… Continue Reading
Is Collaboration The Answer?
I work with a lot of clients in a lot of different fields. For the most part they are individuals and/or small businesses trying to make their place in the world. Whether it’s business services, life coaching, physical products, or just talking about subjects to show their expertise, often they’re doing it alone. I have… Continue Reading